Quick Start Guide

For safety reasons, the lifter is shipped with the batteries disconnected. Users must install, connect and charge the batteries upon delivery.

Recommended Battery Practice:

To ensure reliable operation, do not allow the batteries to fully discharge, as they cannot be recharged once completely flat. For optimal performance and battery life, keep the machine on charge when not in use.

1. Warning! Before removing the rear cover, ensure that the charging lead is not connected to the mains electrical supply or the Compac machine charging socket.

2. Remove the Electrical Enclosure Cover by removing the six retaining screws.

3. Connect positive lead (red) to positive terminal (+) of the 1st battery, and negative lead (black) to negative terminal (–) of the 2nd battery, as shown. Connect the link lead to the remaining positive (+) and negative (–) terminals.

Warning! Incorrect polarity connection will damage the electrical system and invalidate the warranty.

4. Install the batteries into the electrical cabinet and connect the battery plugs as shown. Ensure the earth lead is connected to the cover’s tab.

5. Replace the Electrical Enclosure Cover, ensuring that the 6 screws are securely fastened.

6. IMPORTANT – Initial Charging Before First Use

Before using the machine for the first time, charge it for a minimum of 2 hours to ensure the battery and charger are correctly synchronised. To charge the machine, connect the charging cable to the mains supply. Check the battery level indicator and continue charging until a full charge is shown.

7. We recommend using the e-stop as a power shut off when your lifter is not required. This will need to be released when Compac is required again.

8. This lifter is fitted with an automatic switch off timer which will put the lifter into standby after 2 minutes of no use. When this is activated, you will need to press the on / off switch on the remote to reactivate lifter.

Refer to the full manual for details on operations and safety.

For further assistance Contact Us at Packline +44 (0)1202 307700.

Troubleshooting

Quick Troubleshooting Guide

This guide assists with the most common and straightforward issues encountered during operation.
If a problem persists or appears more complex, refer to the main manual or complete this form to Report an Issue for Warranty or Repair

Recommended Battery Practice

Do not allow the batteries to fully discharge. Once completely flat, they may be incapable of recharging.
For best performance, keep the machine on charge when not in use.

Machine Does Not Operate

Step 1 – Check Battery Condition

Is the battery connected correctly, and does it have charge?
→ Reconnect or place on charge.
Note: If voltage is below approx. 9.5 V, the charger may not activate.

Step 2 – Check Fuses

Is the main fuse correctly installed or blown?
Is the small fuse on the PCB correctly seated or blown?
→ Refer to the Fuse Table in the main manual and replace as required.

Step 3 – Check Connections

Are battery terminals connected to the correct polarity?
Are all wiring connections secure?
Are the top and bottom micro switches connected properly, and are the wires free from damage or trapping?

Step 4 – Check Micro Switch Function

Are the top and bottom micro switches stuck open or faulty?
→ Replace if required.

If all checks fail:

→ Replace the PCB Board or contact Packline.

Carriage Only Moves in One Direction

Step 1 – Identify Which Direction Fails

Carriage will not go up → Top micro switch issue.
Carriage will not go down → Bottom micro switch issue.

Step 2 – Check Switch and Wiring

Are the micro switches connected correctly?
Have the wires been pinched or shorted against the bearing block?

Step 3 – Check Control Panel & PCB Wiring

Is the control panel wired correctly?
Are the cables on the right-hand side of the PCB secure?

If all checks fail:

→ Replace the PCB Board.

Battery Not Charging

Step 1 – Check Charger Fuse

Has the fuse in the charger come loose, gone missing, or blown?
→ Reinstall or replace.

Step 2 – Check Battery Health

Battery voltage OK?
Note: Below approx. 9.5 V may prevent charging.

Step 3 – Check All Charging Connections

Mains lead connections correct and secure?
Socket and transformer connections secure?

If all checks fail:

→ Replace the transformer or contact Packline.

Machine Cuts Out While Lifting

Step 1 – Automatic Safety Cut-Out

Excessive load may trigger the automatic cut-out.
→ Lower and reduce load.

Step 2 – Check Battery Voltage

Voltage too low?
→ Charge the lifter.

If issue continues:

→ Components may be worn—contact Packline.

Carriage Hits Top or Bottom Bearing Blocks

Faulty micro switch.
→ Replace the relevant micro switch.
→ Inspect bearing block for damage and replace if necessary.

Machine Vibrates During Carriage Movement

Minor Vibrations

Adjust the position of the bearing blocks.
Vibration may also disappear when an attachment is fitted.

Severe Vibrations

Leadscrew may be bent.
→ Straighten or replace.

If further assistance is required or replacement parts are needed, please contact Packline.

Get in touch

UK Manufacture & Design

Packline Materials Handling has been designing and manufacturing lifting and handling equipment in Poole, Dorset in the UK since 1993.

Bespoke Design services

The company’s in-house design facility and workshop enables high quality and effective solutions to be realised within short lead times.